Privacy Policy

Company Name: NEOGEN SOLUTIONS LTD

Email: info@neogensolutions.co.uk

At NEOGEN SOLUTIONS LTD, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information – such as name, email address, phone number

Technical Data – IP address, browser type, device information

Usage Data – pages visited, time spent on the website, click behavior

Transaction Data – details of products/services you’ve purchased or inquired about

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our services

To communicate with you, including responding to inquiries

To process payments and transactions

To ensure security and prevent fraud

To comply with legal obligations

3. Sharing Your Information

We will never sell your personal data. We may share your information with:

Trusted service providers who help us operate our website or conduct our business

Legal authorities when required by law

Payment processing partners (only as needed for transaction purposes)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

Access and receive a copy of your data

Request correction or deletion of your data

Withdraw your consent at any time

Object to processing or request restriction of use

To exercise these rights, please contact us at info@neogensolutions.co.uk

6. Cookies

Our website may use cookies to improve user experience. You can control or disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third parties. We encourage you to read their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date clearly stated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

📧 info@neogensolutions.co.uk